Hirschenhof Apartments
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Krótkie informacje
Zameldowanie od: | 16:00 |
|---|---|
Wymeldowanie do: | 10:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Restauracja
Dla niepalących
Pralnia
Zwierzęta domowe dozwolone
Więcej na temat: Hirschenhof Apartments
Hirschenhof Apartments
Obiekt Hirschenhof Apartments, położony w miejscowości Spital am Semmering, oferuje restaurację. Odległość ważnych miejsc od obiektu: Masyw Schneeberg – 44 km, Neuberg Abbey – 18 km. Obiekt zapewnia bezpłatne Wi-Fi we wszystkich pomieszczeniach.
Opinie z: 
Para
Komentarz: 10 lut 2019
Pobyt: sty 2019
Extremely nice place
From Vienna you can get a combo-ticket train-bus skip pass for one day and you can actually return at a later date (up to 2 weeks). So we booked a room there. We were a bit reluctant reading a recent review. Finally we were really happily surprised.We got a small apartment (for 5) very clean and well heated. The hotel is very easy to find (on main road near the bus stop were we got off). The apartments are spacious enough, the breakfast is well worth it. And on top of it the host was extremely helpful. She even helped us find a room in other hotels around for different dates since she was all booked. I sent more family right after our stay, and they were very happy as well.
We were also able to leave our luggage there for a full day before catching the returning train in the evening.
The village has only one main restaurant so if you are exhausted like us after a day of skiing, you may want to bring some food and use the nice kitchen for diner.
We were also able to leave our luggage there for a full day before catching the returning train in the evening.
The village has only one main restaurant so if you are exhausted like us after a day of skiing, you may want to bring some food and use the nice kitchen for diner.
Podróżujący z rodziną
Komentarz: 1 mar 2019
Pobyt: lut 2019
Not a good night
Went there for a couple of days skiing.
Despite friendly service, good location and large appartement, We had a terrible night:
Room was far to warm, even with windows slightly open (what a shame in February), beds were too soft, and we heard freight trains during the whole night.
Adding to this a dated style, 200eur without breakfast is too expensive!
Despite friendly service, good location and large appartement, We had a terrible night:
Room was far to warm, even with windows slightly open (what a shame in February), beds were too soft, and we heard freight trains during the whole night.
Adding to this a dated style, 200eur without breakfast is too expensive!
Podróżujący z rodziną
Komentarz: 4 sty 2019
Pobyt: sty 2019
Good position
Very nice apartment, clean and comfortable for a family. Very closed to the ski runs, you can reach them on foot. It’s a pity that the restaurant is definitely closed because there are not a lot of choice in the little country. Anyway, I suggest this apartment
Para
UK
Komentarz: 23 sty 2018
Pobyt: sty 2018
Delightful friendly hotel
We stayed over four nights and really enjoyed the visit to the hotel. The owner speaks excellent English and was extremely helpful and charming. The food was simple but very good, nice buffet breakfast, and the rooms very spacious.
Location for the skiing at Stuhleck is ideal and you get a discount on ski hire and the lift pass - Marvellous.
Location for the skiing at Stuhleck is ideal and you get a discount on ski hire and the lift pass - Marvellous.
Podróżujący z rodziną
Komentarz: 25 wrz 2017
Pobyt: wrz 2017
failed check in
I had a booking for the weekend (22.sept - 24 sept) and discussed with the host that we would be arrive at 4pm. Unfortunatelly we had some difficulties during the trip so I had to notify the host that we will arrive a bit later, between 6-7pm. I notified them via booking application arround 3pm about our later check in reuqest (However I had the original booking confirmation where the host confirmed if the check in time is between 4-8pm so that reuquest is even not a special request.)
Shortly later the host was call me back and she was very rude and not cooperative.
She was countinously said that I had to be there till 6pm or she won’t be there, and also told me that is not her problem whatever is happened. After all she dropped the phone on me.
I had to call back becasue I needed a confirmation if there will be somebody who receive us if we arrive later then 6pm. When I called her back she was contiune the conversation with her negative attitude. She dind’t let me to explain what is the situation and said to interapt the call again bacause a customer is waiting for her (I was also a customer anyway). I’ve never got a callback so I had no choice that cancel my reservation.
At the moment I’m on the way to complaining at the booking partner to be able to get my prepaid money back.
After all the host was lied to the booking partner and refered that she called me back about 5 pm and the reason why she don’t want to give my money back is becasue I wouldn’t be arrive till the end of the check in period.
Fortunately the booking partner was very cooperative and helpfull and ask all the mails and phone logs which prove my statment so finally I hope that I will be got my money back.
I definitely not recommend this accomodation, maybe the place and facilities, and the price is great (I had no experience because of the above) but the customer service is terrible.
Shortly later the host was call me back and she was very rude and not cooperative.
She was countinously said that I had to be there till 6pm or she won’t be there, and also told me that is not her problem whatever is happened. After all she dropped the phone on me.
I had to call back becasue I needed a confirmation if there will be somebody who receive us if we arrive later then 6pm. When I called her back she was contiune the conversation with her negative attitude. She dind’t let me to explain what is the situation and said to interapt the call again bacause a customer is waiting for her (I was also a customer anyway). I’ve never got a callback so I had no choice that cancel my reservation.
At the moment I’m on the way to complaining at the booking partner to be able to get my prepaid money back.
After all the host was lied to the booking partner and refered that she called me back about 5 pm and the reason why she don’t want to give my money back is becasue I wouldn’t be arrive till the end of the check in period.
Fortunately the booking partner was very cooperative and helpfull and ask all the mails and phone logs which prove my statment so finally I hope that I will be got my money back.
I definitely not recommend this accomodation, maybe the place and facilities, and the price is great (I had no experience because of the above) but the customer service is terrible.
Bardzo dobra lokalizacja
15 Bundesstraße, 8684 Spital am Semmering, Austria|0,3 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
16:00
Wymeldowanie do:
10:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.
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