Mindil Beach Casino Resort
+ 117
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Basen
Centrum fitness
Więcej na temat: Mindil Beach Casino Resort
Mindil Beach Casino Resort
Mindil Beach Casino Resort is the ultimate destination for discerning guests seeking a true premium experience in Australia’s extraordinary Northern Territory.
Opinie z: 
Goście indywidualni
Komentarz: 15 sie 2026
Pobyt: sie 2026
Great resort
Love this resort, the staff are all really friendly and helpful. I travel alone and as a female sometimes it can be unerving however l always felt extremly safe at this resort
Even tho it is attached to a casino there was never any problem with noise and you dont ever feel like you are at a casino.
Even tho it is attached to a casino there was never any problem with noise and you dont ever feel like you are at a casino.
Para
Komentarz: 1 wrz 2026
Pobyt: sie 2026
Disappointing and tired
We booked a Deluxe King Ocean View Room through Qantas Holidays, but the room was far from what we'd consider "deluxe". It was tucked away in a dark corner of the resort, although it did at least have an ocean view.
The room interiors felt tired and dated, with worn furniture and old fixtures throughout. However, the biggest issue was housekeeping. The resort appeared severely understaffed, with only ever one staff member visible cleaning rooms despite the size of the property.
Our room was missed on multiple days. On one occasion, we called around 3pm to request service after it hadn't been cleaned, yet it still wasn't attended to by the time we returned later that evening. Even when housekeeping eventually serviced the room, we had to follow up for basic items such as toilet paper, and dirty dishes were left behind. Overall, the standard of housekeeping fell well below expectations and had a significant impact on our stay.
The staff on-site were friendly and I believe they are trying their best but for a place which claims to be luxury, they need to staff the location appropriately.
The room interiors felt tired and dated, with worn furniture and old fixtures throughout. However, the biggest issue was housekeeping. The resort appeared severely understaffed, with only ever one staff member visible cleaning rooms despite the size of the property.
Our room was missed on multiple days. On one occasion, we called around 3pm to request service after it hadn't been cleaned, yet it still wasn't attended to by the time we returned later that evening. Even when housekeeping eventually serviced the room, we had to follow up for basic items such as toilet paper, and dirty dishes were left behind. Overall, the standard of housekeeping fell well below expectations and had a significant impact on our stay.
The staff on-site were friendly and I believe they are trying their best but for a place which claims to be luxury, they need to staff the location appropriately.
Para
Komentarz: 13 sie 2026
Pobyt: sie 2026
Worth the stay
Beautiful resort, friendly efficient staff and very clean and well appointed. Only downside on weekends the pool area is open to the public and they play very loud doof doof music from 10-6pm Saturdays and Sundays making the pool area crowded.
Ask to be placed in a room well away from the main pool if you want to relax at times in your room.
Nice restaurants , good choices to choose from but being a bit out of town they are all expensive .
Ask to be placed in a room well away from the main pool if you want to relax at times in your room.
Nice restaurants , good choices to choose from but being a bit out of town they are all expensive .
Para
Komentarz: 25 lip 2026
Pobyt: lip 2026
Beautiful resort, let down badly by service and systems
The resort itself and our room were lovely, and that is where the positives end. For a property marketed as five star, the customer service was truly poor, and there was a serious lack of attention to detail throughout our stay. It was clear that staff have not been properly trained or supported.
A few examples from our stay:
Upon arrival we were unable to get our second booking confirmed despite multiple attempts.
We were turned away from the bistro as a couple, told there was no room, despite numerous empty tables in plain sight.
When we went to book a table for the following evening, staff could not work the computer system and seemed completely lost. We asked for the manager, who said he would make the table booking himself. He later confirmed it had been done. When we arrived for dinner, there was no booking on record.
There was no dining room open for breakfast for guests going on early morning tours. Breakfast boxes were provided instead, with croissants that had clearly been cooked the night before and Coco Pops, but no cereal bowls or dessert spoons were left in the room. We rang housekeeping and were told they had already closed for the night. Reception could not help either. We ended up eating cereal out of a teapot with a teaspoon.
The Chinese restaurant was closed both Tuesday and Wednesday during our stay, despite this being peak season.
Room service was unreliable, and we had to chase it up ourselves, for example towels, crockery, cutlery, and tissues.
There was no compendium in the room and no simple guide to room service, housekeeping, wifi, dining times, laundry, or other basic services that you would expect as standard.
The day before we were due to leave, our room cards stopped working, meaning yet another trip to reception to sort it out.
On a positive note, a massage at the Lagoon Spa was genuinely wonderful and the highlight of the stay.
Individually some of these might be forgivable. Together, over the course of one stay, they added up to an experience that was extremely disappointing and frustrating. This property is rated as five star. On this visit, it did not come close to earning that rating. The physical resort and room quality are genuinely lovely, and the Lagoon Spa is a real credit to the resort, but the service, communication, and basic guest systems need serious attention.
A few examples from our stay:
Upon arrival we were unable to get our second booking confirmed despite multiple attempts.
We were turned away from the bistro as a couple, told there was no room, despite numerous empty tables in plain sight.
When we went to book a table for the following evening, staff could not work the computer system and seemed completely lost. We asked for the manager, who said he would make the table booking himself. He later confirmed it had been done. When we arrived for dinner, there was no booking on record.
There was no dining room open for breakfast for guests going on early morning tours. Breakfast boxes were provided instead, with croissants that had clearly been cooked the night before and Coco Pops, but no cereal bowls or dessert spoons were left in the room. We rang housekeeping and were told they had already closed for the night. Reception could not help either. We ended up eating cereal out of a teapot with a teaspoon.
The Chinese restaurant was closed both Tuesday and Wednesday during our stay, despite this being peak season.
Room service was unreliable, and we had to chase it up ourselves, for example towels, crockery, cutlery, and tissues.
There was no compendium in the room and no simple guide to room service, housekeeping, wifi, dining times, laundry, or other basic services that you would expect as standard.
The day before we were due to leave, our room cards stopped working, meaning yet another trip to reception to sort it out.
On a positive note, a massage at the Lagoon Spa was genuinely wonderful and the highlight of the stay.
Individually some of these might be forgivable. Together, over the course of one stay, they added up to an experience that was extremely disappointing and frustrating. This property is rated as five star. On this visit, it did not come close to earning that rating. The physical resort and room quality are genuinely lovely, and the Lagoon Spa is a real credit to the resort, but the service, communication, and basic guest systems need serious attention.
Goście indywidualni
Komentarz: 3 cze 2026
Pobyt: kwi 2026
Dirty rooms. Mindil Beach Beach Resort
Very Disapointed. The rooms very dat r and dirty, the linen was old and badly stiened, the only lounge chair was stained and worn, the shower leaked making floor the floor slippery. There is a door dividing the room next to ours and could hear everything going on next door. One old kitchen type chair and no table. Assess to our room was via the dirty smelly service lift along a water stained mouldy badly lite walkway . Complained about the room several times and told by receptionist that it would be fixed. Didn’t happenen and care factor was nil. Looked like could have good once. Wrote a letter to the manager and sent by registered mail and to this date have not received a reply.
Bardzo dobra lokalizacja
Gilruth Avenue, Mindil Beach, 0820 The Gardens, Australia|0,22 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
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