Holiday Inn Express & Suites Queenstown
Cnr Stanley And, Sydney Street, 9300 Queenstown, Nowa Zelandia
Znajdź najlepszy hotel w: Queenstown w wybranym terminie, według ceny lub preferencji
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Więcej na temat: Holiday Inn Express & Suites Queenstown
Holiday Inn Express & Suites Queenstown
Featuring a free express start breakfast, free high-speed WiFi and a choice of pillows in your room, Holiday Inn Express & Suites Queenstown boasts views over the crystal clear Lake Wakatipu and out to the Remarkables Mountain Range.
Oceny i opinie
Opinie podróżnych
Komentarz: 29 maj 2025
Pobyt: maj 2025
Breakfast is basic but enough to start the day with as so much interesting places to eat in town.
Komentarz: 26 maj 2025
Honest Staff, Great Service, and a Fantastic Stay
I accidentally left my watch in the room, and I’m grateful to the housekeeping team for their honesty in safely keeping it. The front desk agent was also very prompt in responding to my email, which I greatly appreciated.
The breakfast was also excellent, with a good variety of options. Highly recommend this hotel for anyone visiting Queenstown. Looking forward to staying again!
SG
Komentarz: 26 maj 2025
Mixed feelings but overall quite a nice hotel
Check-in was great & the lady who checked out in was very warm & made us feel very welcome. However, there was another staff that negated this warm feeling - when we asked for trash bags to dispose our rubbish (as we didn't require room cleaning). He rudely asked us "where do you guys want to throw your rubbish?!". Did he think we would just leave our trash around irresponsibly?
Overall we enjoyed our stay, but would have been perfect without the minor hiccups.
Komentarz: 24 maj 2025
Unexpected charge and service
1. I checked in during evening at 7pm and I was surprised the staff could not find my booking with my passport and asked if I had another name. After a while, another staff followed up and finally found out my bookings. I think their staff will need some training in checking the guest’s name and their booking system.
2. I stayed for 3 nights. On first night, I didn’t find the blind and I thought there should be an electric button to pull down the blind. Finally I found out I need to do it manually and checked the blind already with damage. Anyways, the blind was down and I didn’t bother and not report to reception on the defects as it was late at night. On my checkout day, I left hotel early in the morning. I found my credit card was billed with NZD300 that afternoon. I thought it was just deposit and didn’t aware. Until I found out this charge was posted on my credit card statement after 2 days, I emailed hotel and waited for 2 days, they got back to me with an invoice of blind damage without any prior notification nor supporting reasons or pictures. I had been waiting for nearly 2 weeks still did not get any update from the hotel for further feedback or revert the billing.
I strongly recommend who will be staying in the hotel to report any damage and take good care of their properties as they would charge guests without any prior notification or reasons.
Odpowiedź hotelu
Komentarz: 7 czerwca
Thank you for staying at the Holiday Inn Express & Suites Queenstown.
We continue to push the boundaries of simplicity and friendly and responsive service when you need it. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management for a proper workaround. We are committed to ensuring that your future experiences with us exceed your expectations. I also sent you a private message to extend our help.
Your feedback is essential for us to check these things we need to work on.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Komentarz: 18 maj 2025
Caught a rainbow on one of the mornings during our stay :)
Bardzo dobra lokalizacja
Cnr Stanley And, Sydney Street, 9300 Queenstown, Nowa Zelandia|0,33 km od centrum miasta
Atrakcje: 10w promieniu 0,45 km
Lotniskow promieniu 5,89 km
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Aby dowiedzieć się więcej o dostawianiu łóżeczka, skontaktuj się z hotelem.
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Menu śniadaniowe
Bufet
Opcje śniadaniowe
Śniadanie zachodnie
Cena śniadania
Skontaktuj się z hotelem, żeby uzyskać informacje o cenach
Śniadanie w godzinach
06:00–09:30 od poniedziałek do niedziela
