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Toutes taxes et frais inclus
Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie interdits |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Réception 24h/24
Non-fumeur
Hotel Umu : plus d'informations
Hotel Umu
Situé au cœur des constructions traditionnelles blanches de Santarém, l'Hotel Umu a été récemment rénové et propose une connexion Wi-Fi gratuite. Le Parque da Ribeira, qui donne sur le Tage, se trouve à seulement 3 km.
Évaluations et commentaires
Propreté3,6
Emplacement3,6
Service3,6
Équipements3,6
Commentaires des voyageurs
Parejas
UK
Comentó el: 27 jun. 2025
Lovely hotel with great location
We stayed here for 5 days and really enjoyed our time here. The staff were friendly and helpful. The room was clean and had all the facilities needed and was very spacious. Breakfast was very good with a large variety of food available. The best thing about this hotel is the location, very close to the city with transport just outside the door! The only downside was the swimming pool which was very small and not enough sun loungers for everyone. More like a plunge pool but still had an excellent stay and loved Sevilla.
Réponse de l'hôtel
Comentó el: 4 jul. 2025
Dear Boos,
We are grateful for your detailed feedback about your recent stay.
We regret that some aspects of your stay did not meet your expectations. Our seasonal outdoor pool area has specific dimensions to maintain a tranquil atmosphere, and our team members remain at your disposal to ensure your comfort during your time with us.
Our team members take pride in delivering attentive service, and we are delighted to read your comments about their hospitality. The accommodations offer comfort and spaciousness, complemented by our extensive breakfast selection to start each day.
Nonetheless, our prime setting near transport connections makes exploring the city effortless, allowing guests to discover the charm of Seville with ease.
We would be delighted to welcome you back for another visit.
Best regards,
María Pérez
, Guest Experience Manager
We are grateful for your detailed feedback about your recent stay.
We regret that some aspects of your stay did not meet your expectations. Our seasonal outdoor pool area has specific dimensions to maintain a tranquil atmosphere, and our team members remain at your disposal to ensure your comfort during your time with us.
Our team members take pride in delivering attentive service, and we are delighted to read your comments about their hospitality. The accommodations offer comfort and spaciousness, complemented by our extensive breakfast selection to start each day.
Nonetheless, our prime setting near transport connections makes exploring the city effortless, allowing guests to discover the charm of Seville with ease.
We would be delighted to welcome you back for another visit.
Best regards,
María Pérez
, Guest Experience Manager
Otros
Comentó el: 23 jun. 2025
Missed opportunities
Reception staff lack of any english was problematic. Free water only on day one no matter how long you stay or how hot it gets. Keys never worked and reception staff never apologised for us having to go to desk at least a dozen times. Pool unsupervised yet doesnt open until 11. Noisy school next door. Breakfast was very good and breakfast staff were very good
Réponse de l'hôtel
Comentó el: 4 jul. 2025
Dear Guest,
Thank you for reviewing your stay with us.
We regret that some aspects of your stay did not meet the standards you expected. Our reception team strives to deliver excellent service to all guests, and we sincerely apologize for any communication challenges you encountered. We take note of your comments regarding the room access cards and will ensure our maintenance team addresses this promptly. The swimming pool schedule is designed to maintain the highest safety and comfort standards for all our guests.
We are delighted to learn that you enjoyed our breakfast offerings. The positive feedback about our breakfast team members is particularly gratifying, as they consistently aim to provide an exceptional dining experience for our guests.
We hope we will be able to welcome you back in the future.
Best wishes,
María Pérez
, Guest Experience Manager
Thank you for reviewing your stay with us.
We regret that some aspects of your stay did not meet the standards you expected. Our reception team strives to deliver excellent service to all guests, and we sincerely apologize for any communication challenges you encountered. We take note of your comments regarding the room access cards and will ensure our maintenance team addresses this promptly. The swimming pool schedule is designed to maintain the highest safety and comfort standards for all our guests.
We are delighted to learn that you enjoyed our breakfast offerings. The positive feedback about our breakfast team members is particularly gratifying, as they consistently aim to provide an exceptional dining experience for our guests.
We hope we will be able to welcome you back in the future.
Best wishes,
María Pérez
, Guest Experience Manager
Viajero de negocios
Comentó el: 23 jun. 2025
Highly recommended
Well located, quiet and modern hotel, ideal for business or family.
Honestly it's been quite a discovery.
Honestly it's been quite a discovery.
Réponse de l'hôtel
Comentó el: 4 jul. 2025
Estimada Lina,
Muchas gracias por la reseña sobre su excelente estancia en nuestras instalaciones.
Nos llena de satisfacción saber que su estancia en el Occidental Sevilla Viapol ha sido tan gratificante.
Nuestro establecimiento se enorgullece de ofrecer un ambiente sereno y contemporáneo, perfectamente adaptado tanto para viajeros de negocios como para familias. La ubicación privilegiada en el distrito de Nervión complementa la experiencia, permitiendo a nuestros huéspedes disfrutar de una estancia verdaderamente excepcional.
Gracias por su confianza y esperamos verle de nuevo.
Atentamente,
María Pérez , Guest Experience Manager
Muchas gracias por la reseña sobre su excelente estancia en nuestras instalaciones.
Nos llena de satisfacción saber que su estancia en el Occidental Sevilla Viapol ha sido tan gratificante.
Nuestro establecimiento se enorgullece de ofrecer un ambiente sereno y contemporáneo, perfectamente adaptado tanto para viajeros de negocios como para familias. La ubicación privilegiada en el distrito de Nervión complementa la experiencia, permitiendo a nuestros huéspedes disfrutar de una estancia verdaderamente excepcional.
Gracias por su confianza y esperamos verle de nuevo.
Atentamente,
María Pérez , Guest Experience Manager
Parejas
Comentó el: 22 jun. 2025
Great hotel
Great hotel, in a good location. A little further out from the centre but within walking distance in around 20 mins. The tram really easy to use which is helpful in the heat.
The rooms were modern and cleaned to a high standard every day. All the toiletries that you could need including tooth brushes. Safe in the room and also a fridge.
Breakfast was lovely with loads of choice. Siting in the little outside area was refreshing for your morning coffee.
Pool area small but just perfect. Beds and umbrellas available. Nice cool pool to cool down after a hot day of sight seeing. Staff always helpful.
Couple of bars near but we mainly went into the centre to eat with more choice.
The rooms were modern and cleaned to a high standard every day. All the toiletries that you could need including tooth brushes. Safe in the room and also a fridge.
Breakfast was lovely with loads of choice. Siting in the little outside area was refreshing for your morning coffee.
Pool area small but just perfect. Beds and umbrellas available. Nice cool pool to cool down after a hot day of sight seeing. Staff always helpful.
Couple of bars near but we mainly went into the centre to eat with more choice.
Réponse de l'hôtel
Comentó el: 23 jun. 2025
Dear Gemma,
We appreciate that you took the time to share your experience with us.
Your glowing review of Occidental Sevilla Viapol fills us with immense pride.
We are thrilled that our dedicated team provided exceptional service throughout your stay. The pristine condition of your accommodations, complete with modern facilities and premium amenities, reflects our commitment to excellence. Your appreciation of our breakfast selection and the tranquil outdoor dining space brings us joy.
The refreshing swimming area, coupled with our convenient location in the vibrant Nervión district, seems to have enhanced your Sevillian experience. We take great satisfaction in maintaining these elevated standards of comfort and hospitality for our cherished guests.
We look forward to the pleasure of welcoming you back on future occasions.
Best regards,
María Pérez
, Guest Experience Manager
We appreciate that you took the time to share your experience with us.
Your glowing review of Occidental Sevilla Viapol fills us with immense pride.
We are thrilled that our dedicated team provided exceptional service throughout your stay. The pristine condition of your accommodations, complete with modern facilities and premium amenities, reflects our commitment to excellence. Your appreciation of our breakfast selection and the tranquil outdoor dining space brings us joy.
The refreshing swimming area, coupled with our convenient location in the vibrant Nervión district, seems to have enhanced your Sevillian experience. We take great satisfaction in maintaining these elevated standards of comfort and hospitality for our cherished guests.
We look forward to the pleasure of welcoming you back on future occasions.
Best regards,
María Pérez
, Guest Experience Manager
Parejas
FR
Comentó el: 16 jun. 2025
Excellent hotel
a perfect hotel whether in its location , cleanliness , welcome. The swimming pool is a little more although the opening hours could be wider especially in the evening. Small downside for the restaurant that we have never seen open.However, the proximity to many small restaurants around is top
Réponse de l'hôtel
Comentó el: 20 jun. 2025
Cher hôte,
Merci pour la rédaction de ce commentaire à propos de notre hôtel.
Nous sommes ravis de constater que votre séjour à l'Occidental Sevilla Viapol vous a particulièrement satisfait.
Notre équipe met un point d'honneur à maintenir des standards élevés de propreté et à offrir un accueil chaleureux à chacun de nos hôtes. Votre reconnaissance de ces efforts nous touche profondément.
Néanmoins, nous regrettons sincèrement que les horaires d'ouverture de notre piscine n'aient pas entièrement répondu à vos attentes, ainsi que la fermeture temporaire de notre restaurant principal. Notre équipe reste à votre disposition pour vous orienter vers les meilleures options de restauration.
Enfin, nous sommes enchantés que vous ayez apprécié notre emplacement privilégié et la diversité des établissements de restauration à proximité de notre hôtel. Cette situation avantageuse permet effectivement à nos hôtes de profiter pleinement du dynamisme du quartier.
Au plaisir de vous accueillir à nouveau dans notre établissement,
María Pérez
, Guest Experience Manager
Merci pour la rédaction de ce commentaire à propos de notre hôtel.
Nous sommes ravis de constater que votre séjour à l'Occidental Sevilla Viapol vous a particulièrement satisfait.
Notre équipe met un point d'honneur à maintenir des standards élevés de propreté et à offrir un accueil chaleureux à chacun de nos hôtes. Votre reconnaissance de ces efforts nous touche profondément.
Néanmoins, nous regrettons sincèrement que les horaires d'ouverture de notre piscine n'aient pas entièrement répondu à vos attentes, ainsi que la fermeture temporaire de notre restaurant principal. Notre équipe reste à votre disposition pour vous orienter vers les meilleures options de restauration.
Enfin, nous sommes enchantés que vous ayez apprécié notre emplacement privilégié et la diversité des établissements de restauration à proximité de notre hôtel. Cette situation avantageuse permet effectivement à nos hôtes de profiter pleinement du dynamisme du quartier.
Au plaisir de vous accueillir à nouveau dans notre établissement,
María Pérez
, Guest Experience Manager
Emplacement
Av. Bernardo Santareno, 38, Santarém, 2005-177, Portugal|0,82 km du centre-ville
10 attractions touristiquesà moins de 1,22 km
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
de 4 à 7 ans
Gratuit
de 8 à 12 ans
82 zł (EUR19) par personne et par nuit
Jusqu’à 3 ans
Gratuit
Animaux de compagnie interdits
Petit déjeuner disponible
Menu du petit déjeuner
Buffet
Prix du petit déjeuner
Pour plus d’informations sur les prix, merci de contacter l’hôtel
Veuillez laisser les noms de tous les invités lors de la commande. Toutes les demandes de modification ou d'ajout de noms doivent être confirmées par l'hôtel et des frais supplémentaires peuvent s'appliquer.
Les commandes de plus de 5 chambres ou 10 nuits seront soumises à des prix et des conditions d'annulation différents, veuillez consulter l'hôtel pour plus de détails.
L'hôtel accepte les modes de paiement suivants :
Cash
Hotel Umu : questions fréquentes
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Location de voiture à Santarém
