Capitola Beach Suites
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Non-smoking
Lift
Disabled facilities
First aid kit
More about Capitola Beach Suites
Capitola Beach Suites
Located in Capitola and within 100 metres of Hooper's Beach, Capitola Beach Suites features a terrace, non-smoking rooms, and free WiFi. The property is set 7.8 km from Santa Cruz Beach Boardwalk, 9.
Reviews from 
Couple
Comment: 25 Jun 2021
Stayed in: Jun 2021
Cute Hotel But Not Perfect
My wife and I stayed one night at the Capitola Beach Suites. We had a mixed experience but we would consider staying again. We stayed in room 105, first floor close to the street.
Pros
-Location to shops and restaurants was excellent. The Esplanade was a short 5 minute stroll. No need to drive anywhere.
-The room was large and cute. The kitchenette was nice, the refrigerator was cold, and the room was done up nice. The bed was comfortable and the bathroom was gorgeous.Even though we were on the first floor over the carports, we had a great ocean view.
-Eric was very nice and helpful.
-The second floor open area with the fireplace was nice. We watched the full moon rise the night we were there. It’s a very nice place to unwind.
Cons
-The room wall heater has an issue (room 105). There was absolutely no need for the heater during our stay. The thermostat was set to OFF but like most heaters of this type, the pilot light stayed on. However, up near the top of the heater, it was warm, very warm. It wasn’t burn your hand warm but it was enough to make the room too warm and stuffy. Judging from the discoloration in the area of the unwanted heat, this has been doing this for a long time. I forgot to tell the staff about this but this is something they really need to look into.
-Sleeping was tough due to the fact that the room was too warm due to the issue with the heater. A way to cool the room is to leave one or both of the sliding doors open but then that opens up a security concern. They do have a bar and a PVC pipe for use in blocking the doors from opening up too much. That’s what we did but it still creeped us out having the slider open. I would suggest bringing a fan with you and running it while keeping the doors closed.
-We found out that Friday is garbage day in this neighborhood…and it’s delivery day, and load up the car day, and set off your car alarm day, and let’s scream around the car day, and let’s drive our loud car day….there is a lot of activity in the general vicinity of the hotel. Peaceful it is not.
-There are a couple of stop signs at the intersection that the hotel is on. It’s amazing how many knuckleheads have modified their vehicles to be EXTREMELY LOUD! If you’re one of those knuckleheads reading this there has got to be a better way to spend your hard earned money than on loud exhaust. So again, this place ain’t tranquil!
Tips
-There are a handful of carports available and assigned to specific rooms. This allows you to drive your car without much fear of somebody taking your spot. However, the spots are VERY narrow. The hotel elevator is located at the end of carport 7. If you’re parked in and around this carport be aware that people will be dragging suitcases past your car. I couldn’t believe how tight it was!
-If you didn’t get a room with a carport, you get a parking pass that allows you to park in many spaces around Capitola. You can park in the blue areas on the attached map. Make sure to look at the signs. Some spots have certain times that you can park in them. I moved our car once so that I didn’t have to get up early and move the car by 8 am. Once you park your car there really isn’t a need to move it.
-If your room is on the first floor, I recommend that instead of squeezing yourself between the cars in the carport to get to the elevator or stairs, simply walk around the building and walk up Cliff Drive a little bit. It’s not a very steep incline walking up the street and you only have 4 steps to go up from that side. Once we discovered this, we never rode the elevator again to our room. Of course if there aren’t many cars in the carport, this is a moot point.
Conclusion
This is a cool hotel and despite the issues that we had, I would consider staying again. Hopefully they will fix the heater in room 105 so that it actually turns off. Also, I’d bring my own fan and possibly a portable door alarm if I have to leave the sliding door open.
Pros
-Location to shops and restaurants was excellent. The Esplanade was a short 5 minute stroll. No need to drive anywhere.
-The room was large and cute. The kitchenette was nice, the refrigerator was cold, and the room was done up nice. The bed was comfortable and the bathroom was gorgeous.Even though we were on the first floor over the carports, we had a great ocean view.
-Eric was very nice and helpful.
-The second floor open area with the fireplace was nice. We watched the full moon rise the night we were there. It’s a very nice place to unwind.
Cons
-The room wall heater has an issue (room 105). There was absolutely no need for the heater during our stay. The thermostat was set to OFF but like most heaters of this type, the pilot light stayed on. However, up near the top of the heater, it was warm, very warm. It wasn’t burn your hand warm but it was enough to make the room too warm and stuffy. Judging from the discoloration in the area of the unwanted heat, this has been doing this for a long time. I forgot to tell the staff about this but this is something they really need to look into.
-Sleeping was tough due to the fact that the room was too warm due to the issue with the heater. A way to cool the room is to leave one or both of the sliding doors open but then that opens up a security concern. They do have a bar and a PVC pipe for use in blocking the doors from opening up too much. That’s what we did but it still creeped us out having the slider open. I would suggest bringing a fan with you and running it while keeping the doors closed.
-We found out that Friday is garbage day in this neighborhood…and it’s delivery day, and load up the car day, and set off your car alarm day, and let’s scream around the car day, and let’s drive our loud car day….there is a lot of activity in the general vicinity of the hotel. Peaceful it is not.
-There are a couple of stop signs at the intersection that the hotel is on. It’s amazing how many knuckleheads have modified their vehicles to be EXTREMELY LOUD! If you’re one of those knuckleheads reading this there has got to be a better way to spend your hard earned money than on loud exhaust. So again, this place ain’t tranquil!
Tips
-There are a handful of carports available and assigned to specific rooms. This allows you to drive your car without much fear of somebody taking your spot. However, the spots are VERY narrow. The hotel elevator is located at the end of carport 7. If you’re parked in and around this carport be aware that people will be dragging suitcases past your car. I couldn’t believe how tight it was!
-If you didn’t get a room with a carport, you get a parking pass that allows you to park in many spaces around Capitola. You can park in the blue areas on the attached map. Make sure to look at the signs. Some spots have certain times that you can park in them. I moved our car once so that I didn’t have to get up early and move the car by 8 am. Once you park your car there really isn’t a need to move it.
-If your room is on the first floor, I recommend that instead of squeezing yourself between the cars in the carport to get to the elevator or stairs, simply walk around the building and walk up Cliff Drive a little bit. It’s not a very steep incline walking up the street and you only have 4 steps to go up from that side. Once we discovered this, we never rode the elevator again to our room. Of course if there aren’t many cars in the carport, this is a moot point.
Conclusion
This is a cool hotel and despite the issues that we had, I would consider staying again. Hopefully they will fix the heater in room 105 so that it actually turns off. Also, I’d bring my own fan and possibly a portable door alarm if I have to leave the sliding door open.
Family traveller
Comment: 14 Feb 2025
Stayed in: Feb 2025
AWFUL!!!!!
WORST CUSTOMER SERVICE EVER!!! I made reservations a month in advance. I requested a room on the 2nd floor due to online reviews stating 1st floor was noisy. Got a call from Bianca a week before reservation wanting to cancel due to emergency construction on 1st floor. I explained my reservation was supposed to be on 2nd floor, which apparently didn't happen. After much back and forth I was promised a room on the 3rd floor (1st lie)and was advised to cancel my reservation through booking.com because they couldn'tdo it on their end (2nd lie). Before canceling, I called back because I wanted a confirmation number first. Spoke to a different person saying I had no reservation and the room I was promised was already given to someone else. I was upset and requested to speak to management, who wasn't available so I requested a call back. I then got a cancelation notice from booking.com. A few days later Bianca called me back and straight out lied through her teeth saying I declined the room on the 3rd floor! I had said I'd prefer a room with a king instead of 2 queens, but we definitely hung up confirming that I would accept that room. Then she had the audacity to say my attitude was unacceptable because i was upset!
Family traveller
Comment: 10 Oct 2023
Stayed in: Oct 2023
Terrible customer service
I’d give this 0 stars if I could. This past Sunday, my husband showed up with our dog to pick up grandkids and bring them to our place for breakfast. Capitola Beach Suites tacked $275 to our daughter’s bill for our dog being on the premises — was there long enough to gather up the grandkids and leave—less than 5 minutes. The office didn’t care and has thus far refused to remove the charge. Really??
Other
Comment: 13 Sep 2022
Stayed in: Aug 2022
Hotel Needs Renovation & Better Service
Aside from its great location, this hotel needs general maintenance, renovation, and better service. The bed linens, lamp, closet door (hanging cockeyed), etc. is all really old; baseboards in bathroom are rotting away, big cobwebs line the walkways, elevator is broken, so have to haul stuff up 1 to 3 flights of very narrow, steep stairs. Room was very hot (no A/C) and only way to get air is to open both sliders all night (put a wooden pole in bottom to prevent opening all the way). Room shared a balcony with another room with no divider in place, so having sliders open all night didn't feel safe. Check-in is 4 to 5ish pm, so don't assume you can arrive anytime. Luckily, we called late afternoon, and the manager was reluctant to stay past 5:30, but agreed to stay as we arrived at 6 pm. Had we not called, I'm pretty sure we wouldn't have been able to check in to our room. Manager told us not to accidentally deactivate our room key because there was NO ONE to come and reactivate it. Our room came with a small carport parking space (8 feet across) with old mattresses and garbage cans in the back of it. We tried for an hour to park, and finally after scraping up one side of the car, we parked in the manager's space (he left immediately after giving us our room key), and in the morning, paid at a kiosk to avoid getting towed. If you get make-up on any towel, it's a $10 charge. I bet at one time (20 years ago), this hotel was very quaint, but today it needs major TLC!
Family traveller
Comment: 22 May 2022
Stayed in: May 2022
CAR TOWED!
BEWARE! Front desk gave us bad information about where to park which resulted in our car being towed. $500 later and the front desk woman who gave us the bad information had zero compassion for the fact that our car was towed due to her negligence. Would recommend staying somewhere with parking, we are extremely unhappy with our experience.
Very good location
5000 Cliff Drive, Capitola, CA 95010, United States|0.39 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
Capitola Beach Suites: FAQs
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