PULLMAN Stuttgart Fontana
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about PULLMAN Stuttgart Fontana
PULLMAN Stuttgart Fontana
This 4-star Superior hotel features a 1,200 sq m spa area with pools, free internet in the lounge and on-site parking. It lies in Stuttgart’s Vaihingen district, a 13-minute train ride from Stuttgart city centre.
Reviews from 
Anonymous traveller
Comment: 2 Aug 2026
Stayed in: Jul 2026
The staff was lovely and helpful.
The facility was clean.
Wonderful that spa was included.
The only "negative" thing was that the refrigerator in the room was a little bit slow. But at the same time I am glad that there was a refrigerator at all!
The facility was clean.
Wonderful that spa was included.
The only "negative" thing was that the refrigerator in the room was a little bit slow. But at the same time I am glad that there was a refrigerator at all!
Anonymous traveller
Comment: 14 Aug 2026
Stayed in: Aug 2026
During check-in, the receptionist (a middle-aged lady) was extremely unwilling to help. She did not even greet us, make eye contact, or acknowledge our presence while processing our check-in.
What made the situation even worse was that when I approached the reception desk to check in, two staff members continued talking to each other for about 3 to 4 minutes as if I was not even there. Only after I stated that I wanted to check in did they reluctantly assist me. Even then, they did not communicate in a friendly or welcoming manner.
Unfortunately, throughout our stay, the same unfriendly attitude and lack of enthusiasm continued. The staff consistently appeared unhappy, disinterested, and unwilling to engage with guests.
Even more concerning was an incident at around 8:00 a.m., when a housekeeping staff member opened our room door and entered while we were sleeping. Upon realizing that we were in the room, the staff member immediately closed the door and left. When I later asked about the incident, the explanation given was, "I was checking whether the room needed cleaning."
I do not recommend this hotel. There appears to be a serious lack of staff motivation, professionalism, and hospitality training. Stay away.
What made the situation even worse was that when I approached the reception desk to check in, two staff members continued talking to each other for about 3 to 4 minutes as if I was not even there. Only after I stated that I wanted to check in did they reluctantly assist me. Even then, they did not communicate in a friendly or welcoming manner.
Unfortunately, throughout our stay, the same unfriendly attitude and lack of enthusiasm continued. The staff consistently appeared unhappy, disinterested, and unwilling to engage with guests.
Even more concerning was an incident at around 8:00 a.m., when a housekeeping staff member opened our room door and entered while we were sleeping. Upon realizing that we were in the room, the staff member immediately closed the door and left. When I later asked about the incident, the explanation given was, "I was checking whether the room needed cleaning."
I do not recommend this hotel. There appears to be a serious lack of staff motivation, professionalism, and hospitality training. Stay away.
Group traveller
Comment: 5 Aug 2026
Stayed in: Jul 2026
Really worth the money
Really worth the money for the location and the room/amenities. The room was top with good beds and a hugely modern bathroom. There was plenty of room for our suitcases and we didn't have to feel claustrophobic.
Location is also top, the light only next to the train station so you are in the city center in a minute.
Also the service was top, there was a bed with a broken leg with us, we had reported it to the reception and immediately got a new room.
Location is also top, the light only next to the train station so you are in the city center in a minute.
Also the service was top, there was a bed with a broken leg with us, we had reported it to the reception and immediately got a new room.
Hotel response
Comment: 15 Aug 2026
Beste gast,
hartelijk dank voor dit zeer positieve oordeel.
Fijn dat u de ruimte en het comfort van uw kamer waardeerde, inclusief de moderne badkamer en goede bedden.
Het spijt ons dat een onvolkomenheid in de kamer uw verblijf heeft beïnvloed. We zijn blij dat ons team direct een passende oplossing kon bieden.
Tot slot hopen we dat de centrale ligging naast het treinstation bijdroeg aan een aangenaam verblijf.
We hopen u in de toekomst nogmaals van dienst te mogen zijn.
Met vriendelijke groet,
Management Team Pullman Stuttgart Fontana
hartelijk dank voor dit zeer positieve oordeel.
Fijn dat u de ruimte en het comfort van uw kamer waardeerde, inclusief de moderne badkamer en goede bedden.
Het spijt ons dat een onvolkomenheid in de kamer uw verblijf heeft beïnvloed. We zijn blij dat ons team direct een passende oplossing kon bieden.
Tot slot hopen we dat de centrale ligging naast het treinstation bijdroeg aan een aangenaam verblijf.
We hopen u in de toekomst nogmaals van dienst te mogen zijn.
Met vriendelijke groet,
Management Team Pullman Stuttgart Fontana
Business traveller
Comment: 31 Jul 2026
Stayed in: Jul 2026
Good hotel
Good location, right at the Vaihingen S-Bahn station and near Stuttgart Airport. My bed was very comfortable, good mattress. In the breakfast room you can also go for dinner in the evening, the restaurant is recommended, you don't even have to leave the hotel. The staff at the front desk, in the restaurant, and at the reception are very attentive. I enjoyed the stay.
Hotel response
Comment: 7 Aug 2026
Sehr geehrter derChristof,
Wir danken Ihnen herzlich für die Bewertung Ihres Aufenthalts in unserem Hotel.
Wir freuen uns sehr über Ihre positiven Eindrücke und danken Ihnen für die wertvolle Rückmeldung.
Es bestärkt uns in unserem Bestreben, unseren Gästen stets einen angenehmen Aufenthalt zu bieten.
Hoffentlich hatten Sie eine gute Heimreise und besuchen uns auch in der Zukunft wieder.
Mit freundlichen Grüßen
Management Team Pullman Stuttgart Fontana
Wir danken Ihnen herzlich für die Bewertung Ihres Aufenthalts in unserem Hotel.
Wir freuen uns sehr über Ihre positiven Eindrücke und danken Ihnen für die wertvolle Rückmeldung.
Es bestärkt uns in unserem Bestreben, unseren Gästen stets einen angenehmen Aufenthalt zu bieten.
Hoffentlich hatten Sie eine gute Heimreise und besuchen uns auch in der Zukunft wieder.
Mit freundlichen Grüßen
Management Team Pullman Stuttgart Fontana
Solo traveller
Comment: 4 Jul 2026
Stayed in: May 2026
Not Worth the Money - Poor Quality and Service
The Pullman's advertising does not match the actual quality and service that this hotel provides. During the hottest week in June, the air conditioning in the entire building stopped working. My 11th floor room reached over 100 degrees and there was no urgency or willingness to fix the air conditioning. I suffered for three days. The system was probably overloaded because of the extreme heat temperatures and demand from everyone maxing out their air conditioning. However, where is the planning or anticipation for unusual weather events? Where are the emergency repair services? Thank GOD, no one had a medical emergency due to the extreme heat in the building. The elevators break down often and the parking garage kiosks are often inoperable.
When you talk to management about the issues, they either tell you someone was called to fix it or they tell you the problem doesn't exist. A manager told me that I was not using the parking garage correctly while the kiosks were inoperable.
Some of the cleaning staff members are extremely lazy and do not thoroughly clean rooms properly. They leave surfaces dirty, bring you one towel, leave eaten food sitting out because they are instructed not to throw it away, forget to take trash out, forget to leave you water, forget to replenish the facial tissue, spill your personal products, and they half-way clean the shower, and sinks. This hotel is expensive and you do not get the value.
When you talk to management about the issues, they either tell you someone was called to fix it or they tell you the problem doesn't exist. A manager told me that I was not using the parking garage correctly while the kiosks were inoperable.
Some of the cleaning staff members are extremely lazy and do not thoroughly clean rooms properly. They leave surfaces dirty, bring you one towel, leave eaten food sitting out because they are instructed not to throw it away, forget to take trash out, forget to leave you water, forget to replenish the facial tissue, spill your personal products, and they half-way clean the shower, and sinks. This hotel is expensive and you do not get the value.
Hotel response
Comment: 9 Jul 2026
Dear Madam,
We appreciate the time you have taken to provide us with your opinion of your stay.
We appreciate your recognition of our convenient location near Vaihingen station, which offers easy access to key destinations.
We sincerely apologize that your experience fell short in several areas. The air conditioning challenges during the extreme heat were unexpected, though we acknowledge our responsibility to maintain optimal room conditions. We regret the elevator disruptions and parking system difficulties, and are currently upgrading these systems. Your observations about room cleanliness have been addressed with our housekeeping team to reinforce our high standards.
We look forward to welcoming you back.
Best wishes,
Management Team Pullman Stuttgart Fontana
We appreciate the time you have taken to provide us with your opinion of your stay.
We appreciate your recognition of our convenient location near Vaihingen station, which offers easy access to key destinations.
We sincerely apologize that your experience fell short in several areas. The air conditioning challenges during the extreme heat were unexpected, though we acknowledge our responsibility to maintain optimal room conditions. We regret the elevator disruptions and parking system difficulties, and are currently upgrading these systems. Your observations about room cleanliness have been addressed with our housekeeping team to reinforce our high standards.
We look forward to welcoming you back.
Best wishes,
Management Team Pullman Stuttgart Fontana
Very good location
Vollmoellerstr. 5, Rosental, Stuttgart, 70563, Germany|7.69 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
PULLMAN Stuttgart Fontana: FAQs
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