Hôtel 4 Étoiles - Restaurants & Spa Périer Du Bignon
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Pool
Fitness centre
Spa
Front desk 24 hour
More about Hôtel 4 Étoiles - Restaurants & Spa Périer Du Bignon
Hôtel 4 Étoiles - Restaurants & Spa Périer Du Bignon
Set within gardens, Hôtel Périer Du Bignon is a 2-minute walk from the town centre of Laval. It has an outdoor swimming pool and spacious guestrooms with LCD TVs and free internet.
Reviews from 
Couple
Comment: 5 Aug 2026
Stayed in: Aug 2026
An excellent establishment!
Stopped at Le Perrier for one night with our youngest teenager and our Labrador: note the excellent welcome given to our dog!
The hotel is very well located. We had a very comfortable suite. The pool is very pleasant, as is the vast garden.
What won us over the most? The great, great kindness of the staff! Everyone tries to make your stay as pleasant as possible! From the front desk to the restaurant … nothing but smiles!
Note that there are 2 restaurants: a gourmet one with an appealing, accessible menu and a simpler one by the pool, but where you find the same quality as the gourmet one: kudos to the chef!
In short, we are keeping the address for a future stopover!
The hotel is very well located. We had a very comfortable suite. The pool is very pleasant, as is the vast garden.
What won us over the most? The great, great kindness of the staff! Everyone tries to make your stay as pleasant as possible! From the front desk to the restaurant … nothing but smiles!
Note that there are 2 restaurants: a gourmet one with an appealing, accessible menu and a simpler one by the pool, but where you find the same quality as the gourmet one: kudos to the chef!
In short, we are keeping the address for a future stopover!
Hotel response
Comment: 19 Aug 2026
Bonour,
Un grand merci pour ce magnifique retour ! ✨
Nous sommes particulièrement touchés par vos mots sur la gentillesse et l’attention de nos équipes. C’est une vraie satisfaction de savoir que vous avez apprécié votre séjour, le confort de la suite, nos jardins et la piscine, ainsi que l’expérience proposée dans nos deux restaurants.
Et nous sommes ravis que votre compagnon à quatre pattes ait lui aussi reçu un accueil chaleureux !
Nous serons très heureux de vous retrouver lors d’une prochaine halte au Périer du Bignon.
L’équipe du Périer du Bignon
Un grand merci pour ce magnifique retour ! ✨
Nous sommes particulièrement touchés par vos mots sur la gentillesse et l’attention de nos équipes. C’est une vraie satisfaction de savoir que vous avez apprécié votre séjour, le confort de la suite, nos jardins et la piscine, ainsi que l’expérience proposée dans nos deux restaurants.
Et nous sommes ravis que votre compagnon à quatre pattes ait lui aussi reçu un accueil chaleureux !
Nous serons très heureux de vous retrouver lors d’une prochaine halte au Périer du Bignon.
L’équipe du Périer du Bignon
Solo traveller
Comment: 3 Aug 2026
Stayed in: Jul 2026
Poor management the director couldn’t care less I definitely paid way too much for what I got
I would like to clarify that my dissatisfaction is in no way directed at the establishment's employees. On the contrary, everyone I dealt with was courteous, professional, and helpful, without exception. My dissatisfaction concerns exclusively the management, and more particularly the director, Mr. Mathieu Foinel.
Unfortunately, I had the impression that Mr. Mathieu Foinel was neither listening to my concerns nor truly willing to acknowledge the problems I was reporting to him.
For example, during the four nights spent in room 32, the Internet connection was very unstable. The signal was only acceptable near the window; as soon as you moved away from it, it became practically unusable. Despite my comments, no one from management, including Mr. Mathieu Foinel, came to see the situation for themselves.
Beyond the technical problems themselves, what disappointed me the most was Mr. Mathieu Foinel's attitude. At no point did I feel any compassion, empathy, or a real desire to understand the inconveniences these situations caused me. I simply hoped to be listened to and for my concerns to be taken seriously. A visit to the room to verify the facts would have demonstrated a genuine concern for customer service, but unfortunately, that never happened.
I also needed to use an iron and an ironing board. The employees, as helpful as ever, provided me with the available equipment. Unfortunately, the iron was in very poor condition and its soleplate was stained, which can easily damage a white shirt. As for the ironing board, it had no padding. An employee kindly brought me one, but we then discovered that the board itself was defective since the mechanism for adjusting its height no longer worked.
I also have photographs that clearly demonstrate the condition of the iron as well as that of the ironing board. These photos can be provided if needed to support my observations.
I absolutely do not blame this situation on the employees, who did everything in their power to help me. On the other hand, I consider that it is up to management, and in particular Mr. Mathieu Foinel, to ensure that the equipment made available to guests is safe, functional, and in good condition. When equipment is clearly defective, it should neither be used nor offered to guests.
Finally, I paid the full rate for a four-night stay. As such, it is entirely reasonable for me to expect to receive the services and facilities corresponding to the advertised standards. This is precisely what explains my disappointment with management, and not the staff, who on the contrary deserve to be commended for their professionalism.
I am making these comments in a constructive spirit. My goal is not to criticize the staff, who demonstrated great professionalism, but to encourage management to pay greater attention to the concerns of its guests and to ensure that the equipment made available to them meets the quality standards they have a right to expect.
André Bujold
Unfortunately, I had the impression that Mr. Mathieu Foinel was neither listening to my concerns nor truly willing to acknowledge the problems I was reporting to him.
For example, during the four nights spent in room 32, the Internet connection was very unstable. The signal was only acceptable near the window; as soon as you moved away from it, it became practically unusable. Despite my comments, no one from management, including Mr. Mathieu Foinel, came to see the situation for themselves.
Beyond the technical problems themselves, what disappointed me the most was Mr. Mathieu Foinel's attitude. At no point did I feel any compassion, empathy, or a real desire to understand the inconveniences these situations caused me. I simply hoped to be listened to and for my concerns to be taken seriously. A visit to the room to verify the facts would have demonstrated a genuine concern for customer service, but unfortunately, that never happened.
I also needed to use an iron and an ironing board. The employees, as helpful as ever, provided me with the available equipment. Unfortunately, the iron was in very poor condition and its soleplate was stained, which can easily damage a white shirt. As for the ironing board, it had no padding. An employee kindly brought me one, but we then discovered that the board itself was defective since the mechanism for adjusting its height no longer worked.
I also have photographs that clearly demonstrate the condition of the iron as well as that of the ironing board. These photos can be provided if needed to support my observations.
I absolutely do not blame this situation on the employees, who did everything in their power to help me. On the other hand, I consider that it is up to management, and in particular Mr. Mathieu Foinel, to ensure that the equipment made available to guests is safe, functional, and in good condition. When equipment is clearly defective, it should neither be used nor offered to guests.
Finally, I paid the full rate for a four-night stay. As such, it is entirely reasonable for me to expect to receive the services and facilities corresponding to the advertised standards. This is precisely what explains my disappointment with management, and not the staff, who on the contrary deserve to be commended for their professionalism.
I am making these comments in a constructive spirit. My goal is not to criticize the staff, who demonstrated great professionalism, but to encourage management to pay greater attention to the concerns of its guests and to ensure that the equipment made available to them meets the quality standards they have a right to expect.
André Bujold
Anonymous traveller
Comment: 24 Aug 2026
Stayed in: Aug 2026
Not a 4-star experience
After a 5-hour drive with a baby, we were looking forward to relaxing. Having just stayed at another 4-star hotel, the difference was shocking.
No soap in the loo, the private toilet was down the corridor, the bathroom was bizarrely dated, despite the room being advertised as soundproof, it wasn’t. The hotel knew we had a baby, yet the stairs were extremely narrow for luggage, and even reception had a step, so it was not accessible. Luckily no one was in a wheelchair. Staff admitted the photos didn’t match the listing.
We spent over an hour at reception trying to resolve this. English was advertised but wasn’t spoken, so we had to communicate in French.
We were moved to their 3-star sister hotel. The replacement room was much smaller, & when I asked where the travel cot could go, we were told to put it in the corridor in front of the room door, hugely inconvenient and an obvious fire-safety concern.
We were told the replacement room was €95, although it was cheaper online, while they claimed our original room was €105, which wasn’t what we had paid. They refused to refund the difference because we’d booked through a third party, offering only €13 credit despite a €53.64 difference. The receptionist even blamed the exchange rate, despite the hotel’s own pricing contradicting this.
An absolute con with terrible customer service and an even worse breakfast!
After a 5-hour drive with a baby, we were looking forward to relaxing. Having just stayed at another 4-star hotel, the difference was shocking.
No soap in the loo, the private toilet was down the corridor, the bathroom was bizarrely dated, despite the room being advertised as soundproof, it wasn’t. The hotel knew we had a baby, yet the stairs were extremely narrow for luggage, and even reception had a step, so it was not accessible. Luckily no one was in a wheelchair. Staff admitted the photos didn’t match the listing.
We spent over an hour at reception trying to resolve this. English was advertised but wasn’t spoken, so we had to communicate in French.
We were moved to their 3-star sister hotel. The replacement room was much smaller, & when I asked where the travel cot could go, we were told to put it in the corridor in front of the room door, hugely inconvenient and an obvious fire-safety concern.
We were told the replacement room was €95, although it was cheaper online, while they claimed our original room was €105, which wasn’t what we had paid. They refused to refund the difference because we’d booked through a third party, offering only €13 credit despite a €53.64 difference. The receptionist even blamed the exchange rate, despite the hotel’s own pricing contradicting this.
An absolute con with terrible customer service and an even worse breakfast!
Couple
Comment: 21 Aug 2026
Stayed in: Aug 2026
Avoid if you want quiet
A very bad experience in this hotel which nevertheless seemed to be of good quality.
It was impossible for us to sleep before 3 a.m. because of guests who did not stop making noise (bursts of laughter, loud voices, sound of glasses) in the garden that the rooms overlook, without the hotel's night staff knowing how to handle the situation despite our multiple calls.
It is clearly unacceptable at this level of luxury and price.
Very mediocre breakfast and rather approximate reception staff.
It was impossible for us to sleep before 3 a.m. because of guests who did not stop making noise (bursts of laughter, loud voices, sound of glasses) in the garden that the rooms overlook, without the hotel's night staff knowing how to handle the situation despite our multiple calls.
It is clearly unacceptable at this level of luxury and price.
Very mediocre breakfast and rather approximate reception staff.
Hotel response
Comment: 3 Sep 2026
Bonjour Monsieur,
Nous sommes sincèrement désolés de lire que votre séjour au Périer du Bignon n’a pas répondu à vos attentes.
Nous comprenons parfaitement votre mécontentement concernant les nuisances sonores rencontrées cette nuit-là. Malgré les interventions de notre équipe de nuit auprès des personnes concernées, nous regrettons que la situation ait perduré et perturbé votre sommeil. Cela ne correspond évidemment pas à l’expérience que nous souhaitons offrir à nos clients.
Nous prenons également en compte vos remarques concernant le petit-déjeuner et l’accueil, qui ont été transmises aux équipes concernées afin d’améliorer ces différents points.
Nous espérons avoir l’occasion de vous accueillir à nouveau dans de meilleures circonstances et de vous offrir une expérience davantage représentative de notre établissement.
La Direction du Périer du Bignon
Nous sommes sincèrement désolés de lire que votre séjour au Périer du Bignon n’a pas répondu à vos attentes.
Nous comprenons parfaitement votre mécontentement concernant les nuisances sonores rencontrées cette nuit-là. Malgré les interventions de notre équipe de nuit auprès des personnes concernées, nous regrettons que la situation ait perduré et perturbé votre sommeil. Cela ne correspond évidemment pas à l’expérience que nous souhaitons offrir à nos clients.
Nous prenons également en compte vos remarques concernant le petit-déjeuner et l’accueil, qui ont été transmises aux équipes concernées afin d’améliorer ces différents points.
Nous espérons avoir l’occasion de vous accueillir à nouveau dans de meilleures circonstances et de vous offrir une expérience davantage représentative de notre établissement.
La Direction du Périer du Bignon
Couple
Comment: 9 Aug 2026
Stayed in: Aug 2026
Very good, except for breakfast
Very beautiful hotel, excellent welcome, pleasant and well-maintained restaurant and pool. It's a shame that the breakfast is so poor and so sad; it is not consistent with this star rating!
Hotel response
Comment: 19 Aug 2026
Bonjour Madame,
Merci d’avoir pris le temps de partager votre expérience.
Nous sommes ravis que vous ayez apprécié notre établissement, l’accueil, le restaurant ainsi que la piscine. Nous regrettons en revanche que notre petit-déjeuner n’ait pas été à la hauteur de vos attentes et prenons votre remarque avec attention.
Votre retour nous est précieux et nous permet d’identifier les points sur lesquels nous devons continuer à progresser.
Au plaisir de vous accueillir à nouveau au Périer du Bignon pour une expérience plus pleinement satisfaisante.
L’équipe du Périer du Bignon
Merci d’avoir pris le temps de partager votre expérience.
Nous sommes ravis que vous ayez apprécié notre établissement, l’accueil, le restaurant ainsi que la piscine. Nous regrettons en revanche que notre petit-déjeuner n’ait pas été à la hauteur de vos attentes et prenons votre remarque avec attention.
Votre retour nous est précieux et nous permet d’identifier les points sur lesquels nous devons continuer à progresser.
Au plaisir de vous accueillir à nouveau au Périer du Bignon pour une expérience plus pleinement satisfaisante.
L’équipe du Périer du Bignon
Excellent location
7 Rue Du Marchis, Laval, 53000, France|1.35 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hôtel 4 Étoiles - Restaurants & Spa Périer Du Bignon: FAQs
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