Hotel Martinez Grenay
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
More about Hotel Martinez Grenay
Hotel Martinez Grenay
In quiet and green surroundings, the hotel Martinez Grenay is located next to Parc des Chênes, just a 10-minute drive from Lyon Saint-Exupery Airport. It offers free secured private parking and 23 ground-floor rooms with free WiFi access.
Comment: 17 Mar 2026
Stayed in: Mar 2026
Comment: 7 Mar 2026
Stayed in: Mar 2026
Not great.
Comment: 12 Aug 2026
Stayed in: Aug 2026
Hotel without a shower or bath and normal rate
Our car was in the parking lot for 1 week or parking side perfect.
Regarding the room, broken shower and no bathtub stopper!
At the time of our departure, I spoke to the receptionist about it. I wanted to speak to a manager, even by phone. Impossible.
It would have been nice to offer me a commercial gesture. Like a free breakfast. Nothing.
I warned the receptionist that I would leave a negative review. It's a shame not to have been able to take a shower in another room.
Comment: 28 May 2026
Stayed in: May 2026
Bed comfy, air con worked great and the food in restaurant was actually very good
Staff all really nice
Comment: 15 Mar 2026
Stayed in: Mar 2026
A very poorly organized service and the reaction of the boss, even worse
On the way back, we'll meet at 6:40. We discover that there is only one shuttle for the whole group, which forces part of us to wait while the vehicle makes a round trip.
When I pointed out that the organization was unsuitable for a group of 12, I was just expecting an apology, or at least a little consideration.
No excuses, no questioning, just contempt for the customers.
If you accept groups, you must have the logistical means to manage them or at least the respect to recognize when the service is not up to standard.
Obviously here, neither of them.
The manager's response was:
“It’s good timing, I’m the boss. Put an opinion, we’re used to it and we like it.”
So I take the advice of the boss and put that advice in.
A simple “sorry for the wait” would probably have sufficed. Failing that, I let future customers judge the meaning of service and customer relationship.
Location
le Morellon, 301 Chem. de Montmurier lieu-dit, Grenay, 38540, France|0.95 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.


