Crowne Plaza Hangzhou Thousand Island Lake by IHG
Linghou Community, Jiande, Hangzhou, 311608, Cina
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Piscina
Centro fitness
Spa
Scopri di più su Crowne Plaza Hangzhou Thousand Island Lake by IHG
Crowne Plaza Hangzhou Thousand Island Lake by IHG
Costruito lungo il Thousand Island Lake, il Crowne Plaza Hangzhou Thousand Island Lake offre sistemazioni a Hangzhou. Il suo aspetto si ispira a una lussuosa nave da crociera, decorata con elementi moderni, per garantirvi un soggiorno. ..
Valutazioni e recensioni
Pulizia4,5
Posizione3,7
Servizio4,6
Camere5,0
Rapporto qualità prezzo5,0
Qualità del sonno4,3
Recensioni dei viaggiatori
Filtra per
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Citati dai viaggiatori
Viaggiatore in famiglia
Data del commento: 16 ott 2020
Periodo del soggiorno: ott 2020
Nice view and good service
I booked rooms for my family and the hotel upgraded the room to lake view which is very nice. The location of the hotel is convenient. Located in a bay area of the lake with excellent view. The staff are all friendly at the hotel. Plenty of things to do nearby. Defiantly worth to stay here. Will come back with my family next time.
Risposta dell'hotel
Data del commento: 19 ottobre
Thank you for your careful sharing, your praise is like a lighthouse to guide us, in order to assume your praise, we will never forget the original intention, inspirational forward, shortcomings we will improve ourselves, Hangzhou Qiandao Lake Crowne Plaza hotel waiting for your visit again!
Coppia
Data del commento: 11 apr 2019
Periodo del soggiorno: apr 2019
Nice Location, New property, Average Service and offering
We been there for a weekend and it is wonderful located on the lake with a beautiful scenery. The check in was very good and very fast, bellboys very friendly and helpful. The room was clean and are nice designed, enough space for a weekend. Unfortunately the rooms are not very well soundproofed, that in the morning you can hear your neighbours, above, below or next to you. Restaurant Breakfast experience was a not very nice experience, as it was like in a zoo...No supervision, two Coffee machines which are not enough for such big Restaurant. Egg station chefs was very friendly and fast, and made a nice omelet, but it was dirty. Gas cooker for an egg station is not really professional. Service staff not refilling the plates on the buffet or clearing tables. As well the Lunch which we ordered a la carte took for 4 people an hour. Many chefs in the kitchen but nothing is moving, no supervision and service not really interested. Lack of training you can feel.All in all good property, but as there is no other restaurant around you have to except the situation.
Risposta dell'hotel
Data del commento: 12 aprile
Dear Guest,
Thank you for staying in Crowne Plaza Hangzhou One Thousand Island Lake firstly. we also appreciate that you spend time to share your feedback on this stay and your praise for front staffs, also we would like to apologize for the restaurant experience did not meet your expectation as it is not the norm, nor indicative type of the service we pride ourselves at our hotel. we have already share your opinion with our team and stressed the service standard. we look forward to welcoming you back to experience all the upgrades and transformation in the near future as we know we will definitely meet your expectation the next time.
Thank you for staying in Crowne Plaza Hangzhou One Thousand Island Lake firstly. we also appreciate that you spend time to share your feedback on this stay and your praise for front staffs, also we would like to apologize for the restaurant experience did not meet your expectation as it is not the norm, nor indicative type of the service we pride ourselves at our hotel. we have already share your opinion with our team and stressed the service standard. we look forward to welcoming you back to experience all the upgrades and transformation in the near future as we know we will definitely meet your expectation the next time.
Viaggiatore di affari
Data del commento: 3 giu 2018
Periodo del soggiorno: mag 2018
Very comfortable lakeside hotel
I stayed in room 936 of this hotel for two nights. However, I wish it had been longer as the room and hotel were so comfortable.
I was with two Chinese and was attending a conference so the check-in process was swiftly handled. My room was large, had a balcony and a lovely view over the lake. The room had a large bathroom comprising a shower, separate bath, WC and washbasin. See the photo for the positioning of the bath right in front of a window in full view of anybody below! However, there is a blind that can be rolled down to protect one's privacy.
The room had coffee and tea making facilities, two free water bottles and a safe sufficiently big for an iPad.
There was a TV with 2-3 English channels. Wifi was free and reliable. Fast enough for emails and downloading of my daily newspaper. Air conditioning was efficient, effective and quiet.
I had meals in the buffet restaurant on the ground (1st) floor. This had a very wide selection of hot and cold foods, fruit and cakes. Most people would have no problem finding things to eat. I did not try breakfast but reports were that it was good with plenty of choice.
The hotel was sited by the edge of a lake. The lake had a path around some of it but I did not have time to see how far one could walk. Surprisingly perhaps, there was no sign of any mosquitoes.
Circumstances meant that I did not liaise much with the hotel staff and so I can not comment on how much English they knew.
A very pleasurable stay and I would definitely stay here again if I was in the area.
I was with two Chinese and was attending a conference so the check-in process was swiftly handled. My room was large, had a balcony and a lovely view over the lake. The room had a large bathroom comprising a shower, separate bath, WC and washbasin. See the photo for the positioning of the bath right in front of a window in full view of anybody below! However, there is a blind that can be rolled down to protect one's privacy.
The room had coffee and tea making facilities, two free water bottles and a safe sufficiently big for an iPad.
There was a TV with 2-3 English channels. Wifi was free and reliable. Fast enough for emails and downloading of my daily newspaper. Air conditioning was efficient, effective and quiet.
I had meals in the buffet restaurant on the ground (1st) floor. This had a very wide selection of hot and cold foods, fruit and cakes. Most people would have no problem finding things to eat. I did not try breakfast but reports were that it was good with plenty of choice.
The hotel was sited by the edge of a lake. The lake had a path around some of it but I did not have time to see how far one could walk. Surprisingly perhaps, there was no sign of any mosquitoes.
Circumstances meant that I did not liaise much with the hotel staff and so I can not comment on how much English they knew.
A very pleasurable stay and I would definitely stay here again if I was in the area.
Risposta dell'hotel
Data del commento: 5 giugno
Dear Guest ,
Greeting from Crowne Plaza Hangzhou One Thousand Island Lake！Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our environment and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Greeting from Crowne Plaza Hangzhou One Thousand Island Lake！Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our environment and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Coppia
Data del commento: 18 lug 2018
Periodo del soggiorno: lug 2018
Very pretty views
This is a first rate hotel on the lake with great views, new facilities and a nice pool. You can access the lake below the hotel on the dock. There is no beach. I’m not aware of any boat rentals which is what they are missing. From what I can gather the lake it’s huge and eager to be explored with a few people venturing outside.
Risposta dell'hotel
Data del commento: 19 luglio
Dear Guest ,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our great view and new facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our great view and new facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Viaggiatore di affari
US
Data del commento: 26 apr 2018
Periodo del soggiorno: apr 2018
Not worth it
No air conditioning
Swimming pool was closed for maintenance
Gym is very small and very limited selection of equipment
Breakfast buffet was also small and not even a 3 star hotel
Caters to too many groups
Swimming pool was closed for maintenance
Gym is very small and very limited selection of equipment
Breakfast buffet was also small and not even a 3 star hotel
Caters to too many groups
Risposta dell'hotel
Data del commento: 2 maggio
Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.
Sincerely.
Sincerely.
Posizione
Linghou Community, Jiande, Hangzhou, 311608, Cina|127,1 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
Tutte le età
157 zł (CNY300) a persona a notte
fino a 1 anni
Gratis
I bambini possono dormire nei letti presenti:
fino a 17 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Menù colazione
Buffet
Prezzo colazione
78 zł (≈CNY 149) a persona
La piscina all'aperto dell'hotel è aperta da giugno a ottobre di ogni anno.Per ulteriori informazioni, siete pregati di consultare la reception dell'hotel.
L’hotel accetta i seguenti metodi di pagamento:
Crowne Plaza Hangzhou Thousand Island Lake by IHG: domande frequenti
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